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    Frequently Asked Questions

    Which payment methods do you accept?2020-12-02T21:06:15+00:00

    We accept Paypal and creditcards.

    What countries do you ship to?2020-12-02T14:09:05+00:00

    Worldwide shipping!

    Can I cancel my order?2020-12-02T13:55:56+00:00

    It’s only possible to cancel your order within 3 hours after buying a product. Please contact info@boukderoeck.com to cancel orders.

    I received my product, but it’s damaged, what now?2020-12-02T13:56:02+00:00

    Please mail info@boukderoeck.com when a product is damaged. Make sure you add an image to proof that your product is damaged. After being proofed, a new product will be shipped to you.

    When will my product be delivered?2020-12-02T20:53:16+00:00

    The Netherlands: 3 to 5 business days

    Europe: 1 to 2 weeks

    The rest: 2 weeks

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